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FAQ for sellers

What products are prohibited from being sold?

The following products or services are prohibited from being sold:
- Any stolen digital products
- Products with third-party advertising
- Any databases with personal data
- Any documents and certificates
- Any virus software
- Programs or scripts for hacking and unauthorized receipt of information
- Intended to deceive users or government agencies
- Related to DDoS
- Related to financial fraud and fraud
- Related to narcotic substances
- Violating privacy
- Pornographic and erotic nature
- Violating copyright
- Violating the laws of the European Union or the United States.

What are the rules and requirements for sellers?

Requirements for the seller:
- Be an adult and legally competent person
- Have a valid email address
- Read and accept the Privacy Policy and User Agreement
- Provide the product in the form and volume that corresponds to the description
- Provide only working products that do not violate the Rules
- Behave politely and respectfully towards the Buyer, the Service Administration and other Sellers
- Do not violate laws, do not violate the rights and interests of third parties, do not use the product for illegal or unfair purposes, do not spread false or harmful information, do not commit fraudulent or other actions that may harm the Service, the Buyer or other Sellers
- Take part in disputes if a problem arises with the product or the Buyer
- Provide the necessary information and evidence to confirm your case and the quality of your product
- Comply with the decision of the site administration, which will be final and binding for both the Seller and the Buyer.

How to withdraw earned funds?

To withdraw earned funds from your balance, you need to complete the following steps:

1. In the store menu, click the "Payments" button.

2. On the page that opens, click the "Order payment" button.

3. In the form that appears, select the withdrawal method from the available ones, specify the withdrawal amount and your details for receiving funds. You can withdraw any amount that is greater than the minimum withdrawal amount, which depends on the withdrawal method, and also no more than the maximum amount for one request. Please note that the service may charge a fee for withdrawing money, which depends on the withdrawal method, amount, currency and other factors.

4. Enter the Two-Factor Authorization code and click the "Order payment" button.

5. Wait for the funds to be transferred to your account, which can take up to 24 hours from the moment the request is created, depending on the withdrawal method, amount, currency and other factors.

Is it possible to communicate with buyers?

Yes, you can communicate with Buyers in one of the following ways:

- Online chat. You can answer questions about your work on the site, rules, goods, conditions, safety and other general topics except for those prohibited by the User Agreement.
- Disputes. You must communicate in accordance with the User Agreement and respond within 24 hours from the moment the dispute is created, since if these conditions are violated, the dispute will be closed automatically and the funds will be returned to the Buyer's balance.

Is it possible to sell goods wholesale?

Yes, in addition to indicating the regular price of the goods, you can also indicate wholesale prices available when purchasing a specified quantity of goods.